Credit Guide

How we operate, in plain English.

This guide explains what we do as your finance broker, the lenders we work with, and how we're paid — so there are no surprises.

Who we are

Blade Finance Pty Ltd (ABN 45 666 879 572) is an Australian finance broker. We act as a Credit Representative (number 548745), authorised under Australian Credit Licence 389328, and operate under the National Consumer Credit Protection Act 2009.

Industry memberships

We are a member of the Finance Brokers Association of Australasia (FBAA membership M-354521) and a member of the Australian Financial Complaints Authority (AFCA membership 99069). FBAA membership requires us to adhere to a formal code of conduct and ongoing professional development.

What we do

We help you compare and apply for finance across a panel of Australian lenders. This includes car loans, personal loans, equipment finance, business loans, refinancing and related products.

Our lender panel

We work with banks, non-bank lenders, and specialist commercial lenders. A full list of lenders is available on request. We are not owned by any lender.

How we're paid

For most consumer finance products, the lender pays us a commission once your loan settles. You don't pay us directly. For more complex commercial deals, a broker fee may apply — we will always disclose any fees to you in writing before you commit.

Conflicts of interest

Because lenders pay different commissions, there's a theoretical risk a broker could favour one over another. We manage this by basing recommendations on your needs, not the commission, and by being transparent about how we're paid.

Complaints and dispute resolution

If you have a concern, contact us first — we take complaints seriously and aim to resolve them quickly. If we can't resolve a complaint to your satisfaction, you can escalate it to the Australian Financial Complaints Authority (AFCA), our external dispute resolution scheme, free of charge:
AFCA · 1800 931 678 · afca.org.au · GPO Box 3, Melbourne VIC 3001 · Our AFCA membership number is 99069.

Get in touch

Questions about how we operate? Have a chat with us.

This is a summary credit guide. A full Credit Guide and any Quote and Proposal documents will be provided as part of any finance application.

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